The Rise of Workforce Intermediaries
For many seeking employment, somewhere between needing a job and finding a job is a workforce intermediary (WI) – a person or entity that connects a person’s specific skill sets to the job opening best suited to those talents. In some cases, the WIs provide training to ensure the employer knows the worker is fully ready to take over the task on Day One. In other cases, the WI might offer hiring incentives or even ‘work-and-learn’ opportunities, allowing HR staff to vet the ‘fit’ between the apprentice and the occupation. In all cases, intermediaries can play a leading role in building and sustaining an equitable workforce by opening all available opportunities to all available job seekers.
LA Tackles Labor Challenges with WIs
The LA region is very aware of its workforce challenges. The 2025 wildfires have generated a hiring frenzy as businesses – both those affected by the flames and those at work in response to them – look to rebuild the lost assets and the devastated neighborhoods where the fires occurred. At the same time, the FIFA World Cup soccer games begin in Los Angeles City on June 12th, 2026, and preparations for the 2028 Summer Olympics continue unabated. Finding, training, and hiring the workforce needed to successfully manage all of these demands requires coordination and focus, both of which are clearly demonstrated by the WI’s currently at work on the task.
Los Angeles Basin Regional Planning Unit (LABRPU)
This comprehensive organization is populated by representatives from seven different LA-region workforce development boards (WDBs):
- City of Los Angeles WDB,
- Los Angeles County WDB,
- Foothill Employment and Training Connection,
- Long Beach Workforce Innovation Network (LBWIN),
- South Bay Workforce Investment Board (SBWIB),
- Southeast Los Angeles County WDB, and
- Verdugo WDB.
Together, they are addressing the key considerations that currently exist within LA’s complex workforce development environment. Most notably, there is a persistent mismatch of skills versus jobs. In many industries, the number of job openings is significantly larger than the pool of job candidates with appropriate skills to fill them. Further, with a current 5.0 to 5.1% unemployment rate, the region has thousands of potential workers who simply need proper training to qualify for hire. Analysis of that worker pool reveals a challenging and complex makeup of populations, educational levels, and occupational achievements. all of which need addressing to ensure the potential worker has all options available to become the actual worker.
Fundamental educational achievement is a major factor in skill development and, as such, is attracting a lot of attention in the WI sphere. In the LA region:
- Approximately four in five residents (81.3%) have a high school diploma, while
- Just over one/third (36.5%) have a bachelor’s degree or higher.
- Only 12.4% hold graduate degrees, and
- 11.8% have not attained even a high school credential.
These data are made more complex when viewed through the realities of today’s communities and job markets. For example, race continues to have an impact on employment or education attainment. Even though Hispanics comprise a significant segment of the population, they are less likely than their Asian or White counterparts to have advanced education credentials. Also, while many job skills have expanded to include technology and, especially these days, Artificial Intelligence, very few training providers are fully up to speed in providing that educational resource. These are just a few of the barriers and challenges facing today’s employers as they seek the workforce they need to remain competitive and economically sound.
Accordingly, in the RPU’s four-year plan (2025-2028), the WIs noted above are focusing on four specific strategies to address the divide and reduce unemployment.
- Sector Specific Training – California has designated eight distinct geographical sectors, each with its own assignment of dedicated industries. The industries correlate to that region’s best economic assets and potential. In the LA region, which includes Orange County, several sectors are identified as strategic to regional economic growth. Regional WIs are focused on developing training options to feed these sectors:
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- Construction
- ‘Selected’ Manufacturing (which includes Fashion, Aerospace, Analytical Instruments, Pharmaceuticals, and medical devices),
- Logistcs
- Entertainment and Information Technology
- Health Services, and Leisure and Hospitality
- Industry-Focused Training – Industries within each sector encompass a wide variety of businesses and occupations. In addition to infrastructure development driven by the fires, these industries are experiencing growth and are in need of well-trained workers:
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- Healthcare and social assistance (which is growing due to the current trend of an aging population),
- Transportation and warehousing,
- Arts, Entertainment, and Information,
- Manufacturing,
- Construction, and
- Leisure and Hospitality.
- Regional Collaboration – The State mandates that regional cohorts work together to resolve joint concerns. The LABRPU selected two indicators to use to track its workforce development collaboration activities:
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- a shared target population across regional borders, and
- shared pools of resources to meet the target population’s training and employment needs.
Along with a shared website, the LABRPU has also assigned a dedicated Regional Organizer who works with each of the seven separate WDBs. The overarching collaboration aims to develop an apprenticeship portal that combines resources from the area’s public schools, adult education programs, and the LA County Office of Education. The portal’s focus is to guide learners toward CTE pathways that take them to the high-quality jobs they seek.
- Inclusive Hiring – The LA Basin is home to a diverse community, encompassing people of all races, genders, and capacities. The LABRPU has identified six sub-groups, each of which experiences enhanced barriers to economic success:
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- Wild Fire affected – Thousands of people were directly affected by the 2025 wildfires, many of whom are struggling to find work, a home, a community, and, in some cases, all three. This population has been designated as a vulnerable group and worthy of extra attention.
- Those needing technology support, meaning both access to it and training to engage with it. The work of tomorrow will almost certainly require at least a fundamental understanding of connecting through the internet.
- The developmentally disabled are also often unnecessarily left out of workforce development plans. At the Verdugo CNC Machinist Academy, people affected by neurological or developmental conditions get the hands-on instruction they need to find work in the world.
- Young people, too, are highlighted in the LABRPU’s strategy. Former foster youth and transitional-aged young people who are not enrolled in school or college now have access to job-training resources from over 120 community partners. The Horizons 32K Strategic Plan offers a ‘Roadmap to Self-Sufficiency’ to ensure that youths ages 16 to 24 have access to the employment, education, and well-being programs they need to find their future.
- Those experiencing homelessness are also a focus of the LABRPU. With the largest homeless population in the country, the LA Basin struggles to find housing, health care, and work for the thousands of people now living on the street. Five of the seven WDBs collaborate on the Regional Homeless Opportunities for Meaningful Employment Initiative.
- Formerly incarcerated people are also included in the LABRPU’s list of primary constituents. The regional WDBs work together to find, educate, and employ these individuals as they work to regain their place in society.
Los Angeles City is home to almost four million people (3,878,704). Los Angeles County is home to 9.7 million people. The regional economy supports over 4.5 million jobs, and its 2024 GDP totaled more than $886 billion. It is experiencing significant growth across all its industries, and those companies and businesses need workers to become and remain competitive. These seven collaborative Workforce Intermediaries, combined with the efforts of other workforce development entities, including the area’s Community Colleges, are helping them find those workers through communication, innovation, and a shared vision for the future.


















